Privacy Policy

Thank you for choosing River Park Resort Jagdalpur for your water park pool party and accommodation needs. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our resort or use our services. By using our website or availing of our services, you agree to the terms of this Privacy Policy.

Dive into the ultimate fun at River Park Resort, the best water park pool in Jagdalpur, Chhattisgarh. Enjoy thrilling rides and refreshing splashes for an unforgettable experience!

– The River Park Resort Jagdalpur is a company located in GhatLohanga, Jagdalpur that offers a range of services centered around pool parties and a swimming pool.

– Our resort provides a picturesque location for hosting pool parties, making it an ideal choice for birthdays, anniversaries, or any other celebration.

– The swimming pool at our resort is well-maintained and designed to offer a refreshing and relaxing experience to our guests.

– Along with the pool, we offer various amenities such as loungers, umbrellas, and changing rooms to ensure the comfort and convenience of our guests.

– Our team of experienced staff members is dedicated to creating a memorable pool party experience for our guests by providing exceptional service and ensuring all their needs are met.

– We also offer various packages and customizable options to suit the preferences and requirements of our guests. For example, we have packages that include food, drinks, decorations, and entertainment options like DJ or live music.

– With our expertise in organizing pool parties and our attention to detail, we strive to create a fun and enjoyable atmosphere for everyone attending the event.

– Our resort is known for its stunning views, tranquil ambiance, and impeccable customer service, making it a popular choice among locals and tourists alike.

– Whether it’s a family gathering, a corporate event, or simply a day out with friends, The River Park Resort Jagdalpur is the perfect destination to relax, unwind, and have a great time in and around the swimming pool.

– By choosing our resort for your pool party, you can be assured of a seamless and memorable event that will leave a lasting impression on your guests.

Information We Collect
When you make a reservation or use our services, we may collect the following types of personal information:

Payment Information: Credit card details or other payment information necessary for processing your reservations and transactions.

Guest Details: Information about the guests accompanying you, including their names and any specific requirements.

Usage Data: Information about how you interact with our website and use our services, including IP address, device information, browser type, and pages visited.

How We Use Your Information
We employ your personal information for a multitude of objectives, encompassing, but not confined to:

Reservations and Services: To process and manage your reservations, send booking confirmations, and provide the services you requested.

Communication: To respond to your inquiries, send important updates, and provide customer support.

Improvement of Services: To analyze usage patterns, gather feedback, and improve our services, facilities, and website.

Legal Compliance: We may use your personal information to adhere to relevant laws, regulations, and legal obligations.

Service Providers: We may engage trusted third-party service providers to perform tasks on our behalf, such as processing payments, managing reservations, and analyzing data. These providers are contractually bound to use your information only for the purposes specified by us.

Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental authority.

Your Choices and Rights
Access and Correction: You may access, update, or correct your personal information by contacting us using the information provided in the “Contact Us” section below.

Data Retention: – Data retention refers to the practice of storing and preserving data for a specific period of time.
– In the case of a water park like River Park Resort in Jagdalpur, data retention may include various types of information such as customer bookings, payment details, visitor records, and maintenance logs.
– The purpose of data retention for a water park pool could be to track visitor patterns and preferences, improve customer experience, ensure compliance with safety regulations, and facilitate future marketing campaigns.
– Examples of specific data that may be retained include:
– Customer bookings: Information about the date, time, and type of booking made by each visitor. This data can help analyze peak times of the park, identify popular attractions, and plan capacity management.
– Payment details: Data regarding the payment method, transaction amount, and customer information. This information is crucial for accounting purposes, refunds, and to identify any fraudulent activities.
– Visitor records: Data about visitor demographics, such as age, gender, and location. This data can be used for targeted marketing campaigns, tailoring park attractions and facilities to specific visitor groups, and understanding visitor preferences.
– Maintenance logs: Information about regular maintenance activities, repairs, and inspections conducted on the water park pool. This data helps ensure the pool’s safety, track the lifespan of equipment, and plan future maintenance schedules.
– It is important for River Park Resort to comply with data protection and privacy regulations while retaining this data. This includes obtaining consent from visitors to store their personal information, implementing appropriate security measures to protect the data from unauthorized access, and ensuring data is only retained as long as necessary.
– Data retention policies should be reviewed periodically to determine if certain types of data can be deleted or archived to free up storage space and comply with regulatory requirements.

Children’s Privacy: – At the River Park Resort Jagdalpur water park pool, there are clear signs displayed around the pool area, stating that children’s privacy is respected and protected. The pool area is enclosed with secure fencing, preventing unauthorized access.
– Trained lifeguards are present at all times to monitor the pool and ensure the safety of children. The resort strictly prohibits any unauthorized photography or video recording in the pool area, protecting children’s privacy.
– CCTV cameras are installed around the pool area for additional security, but they are positioned in a way that does not invade the privacy of children.
– The resort has designated changing and showering areas, providing children with privacy while getting changed before and after using the pool. Any information collected from children, such as emergency contact details, is handled with utmost confidentiality and used only for necessary purposes.
– The resort has a comprehensive privacy policy in place, which outlines how children’s privacy is protected and what measures are taken to ensure their safety..

Modifications to this Privacy Policy
As we evolve our practices or due to operational, legal, or regulatory requirements, this Privacy Policy may be updated periodically. The latest revision will be indicated by the “Last Updated” date at the top, and the revised policy will be published on our website. Stay informed about our privacy practices by reviewing this page regularly.

Contact Us:

Tel : +91-8109731005
Email : theriverparkresort@gmail.com
Location : Ghatlohanga, Jagdalpur

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.